Below FAQ are some common concerns of our customer before purchasing the Product.
If you have other questions, please just send it to djnitrexx@gmail.com.
Filter by Topic
All
- All
- Shipping & Delivery
- Payment Information
- Return & Exchange
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Shipping & Delivery
What Shipping Methods Are Available?
Anarkali Fashion ensures delivery within 3 to 5 days through reliable courier services.
Is Free Shipping Available?
Yes, we offer free shipping on all prepaid orders.
Are There Shipping Charges?
Shipping charges, if applicable, will be calculated at checkout based on your location.
How Can I Track the Status of My Order?
Once your order is shipped, you will receive a tracking ID via email or SMS.
How Can I Cancel My Order?
One of our team members will call you before dispatching the parcel. You may cancel your order during this call.
What's the Cash on Delivery Policy?
Payment is collected at the time of delivery. Please ensure you open the package only after making the payment.
Payment Information
Is It Safe to Shop Online?
Absolutely! Anarkali Fashion uses trusted payment gateways to ensure secure online transactions.
What Payment Methods Are Accepted?
We accept all major credit cards, debit cards, and net banking.
What Should I Do If My Payment Fails?
If your payment fails, the debited amount will be automatically refunded by your bank within a few days.
Return & Exchange
What Is the Return Policy?
Anarkali Fashion allows exchanges within 7 days if the product received is wrong or damaged. No refunds are offered.
How Do I Initiate a Return?
To initiate an exchange, please contact us at anarkalifashion7@gmail.com within 7 days of receiving your order.